Socio ("we", "our", or "us") provides autonomous social media AI assistant services available at https://heysocio.online. This Privacy Policy explains how our application interacts with data received via Meta's Instagram Graph API and Webhooks.

1. Information We Collect

• Instagram Public Interactions: When users interact with connected accounts (e.g. by commenting or mentioning @heysocio.ai), we receive public comment text, timestamp, comment ID, and the public username of the commenter.
• Account Tokens: Securely encrypted user authorization tokens (AES-256) used strictly to publish replies to comments on your behalf.

2. How We Use Information

• To analyze incoming user comments mentioning @heysocio.ai using multimodal AI vision.
• To generate and publish contextual, relevant AI replies under the user's comment via the official Instagram Graph API.
• We do not sell, monetize, or distribute personal data to third parties.

3. Data Retention and Deletion

Comment data is processed in real-time to generate responses and is not permanently stored or profiled. Users can request immediate deletion of any associated data by emailing us or disconnecting Socio via Instagram settings.

4. User Data Deletion Instructions

To remove your data from Socio:

1. Navigate to your Instagram profile > Settings > Apps and Websites.
2. Locate Socio and click Remove.
3. Alternatively, visit our Data Deletion Instructions or email arpanguptaastro@gmail.com.